Refund policy

Our goal at Lottie Merch Co. is that you love your order. Our apparel is typically non-returnable, but our goal is for 100% satisfaction guarantee. Please reach out to us if something isn't right.

- Incorrect, damaged, or defective items are eligible for a full refund.
- No refunds will be issued after 30 days from the purchase date.

Please contact us at lottiemerchco@gmail.com if you believe you are eligible for a refund.


Eligibility for a Refund:

- Received product damaged or defective
- Within 30 days of purchase
- MUST be unused and be returned in the same condition in which you received your item


You can always contact us for any return questions at lottiemerchco@gmail.com

*This refund policy is subject to change at any time and without notice*